Mezi

Mezi connects users in real-time with human experts to research, recommend and purchase everything they need. Through a messaging interface, Mezi takes care of arranging flights and hotel stays, buying items for work or personal use, or planning an evening out with friends. The solution runs on Smart Assist, a cloud-based technology platform using artificial intelligence and machine learning to streamline expert workflows and reduce response times. It learns customer preferences over time, enabling experts to tailor each of the three recommendations to the client's unique needs.