Capacity is an AI-powered support automation platform that helps teams do their best work. Capacity's Knowledge Base answers FAQs (from customers or team members), the Helpdesk provides “Level 1” support, and the Workflows automate processes – all in one single interface and accessible via natural language chat. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.